Question 1

Do I need to make an appointment?

Accepted Answer

No! We are a walk-in chiropractic clinic, so you can stop by for chiropractic care when it is most convenient for you. In addition, you can pay for your chiropractic care online before your visit or after your chiropractic care at the clinic.

Question 2

Do you accept insurance?

Accepted Answer

We do not accept private insurance, auto insurance claim and L&I . However, our initial visit fee is only $29, and it covers the initial exam, consultation, adjustment/treatment, and hydromassage on the same day of your visit.

For Medicare Eligible Patient
Medicare Part B covers manual manipulation of the spine by a chiropractor to correct a vertebral subluxation for active or corrective treatment of acute or chronic subluxation. Active treatment requires the patient to have a significant health problem in the form of a neuromusculoskeletal condition that necessitates care. Patients pay 20% of the approved amount plus the Part B deductible. All other procedures, including tests, massage therapy, and x-rays, are not covered.

Click here for more details

* SpineAid Chiropractic is a Non-participating medicare provider.

Click here for Medicare participating provider

Question 3

How long do I usually wait to see the doctor on my first visit?

Accepted Answer

If you are a new patient, completing your initial paperwork will take about 10  to 20 minutes. After that, the doctor will try to see you immediately. Waiting after the paperwork on a busy day could take another 5 to 20 minutes.

What are your busiest and slowest clinic hours?

Weekends tend to be our busiest, but weekday mornings are usually quieter than the afternoons. If it’s your first visit, we recommend coming at least 30 minutes before we close. We’d love to see you!

Question 4

Are you open on the weekends?

Accepted Answer

Yes! We are open on Saturday and Sunday at our Lacey clinic from 10:00 AM to 2:00 PM, and on Saturday at our Tacoma clinic (Coming Soon Summer 2026!) from 3:30 PM to 7:00 PM.
SpineAid Chiropractic also offers evening hours during the weekdays, making it easier to stop by after work when many clinics are already closed.

Please check our hours and updates before your visit!

Question 5

How do I cancel my membership?

Accepted Answer

SpineAid memberships with recurring dues may be cancelled by sending a cancellation form online.

Please visit  :  https://www.spineaidchiro.com/cancellation

*​Membership Requires Minimum 2 months Commitment.​
*All cancellation requests must be submitted at least 2 days prior to next billing date to result in no further billing.

Question 6

What are your busiest and slowest clinic hours?

Accepted Answer

Weekends tend to be our busiest, but weekday mornings are usually quieter than the afternoons. If it’s your first visit, we recommend coming at least 30 minutes before we close. We’d love to see you!

Question 7

Can I use my membership or package visits at both the Lacey and Tacoma locations?

Accepted Answer

Yes. You can use your membership visits or package visits at any SpineAid Chiropractic clinic, including both the Lacey and Tacoma locations.

Question 8

Do You Treat Auto Accidents or Workers’ Comp Patients?

Accepted Answer

SpineAid Chiropractic focuses on wellness care. We’re happy to help with general discomfort like pain or stiffness, but we don’t treat event-based injuries or handle accident-related claims.

Question 9

Medicare and Chiropractic Services

Accepted Answer

For Medicare Eligible Patient
Medicare Part B covers manual manipulation of the spine by a chiropractor to correct a vertebral subluxation for active or corrective treatment of acute or chronic subluxation. Active treatment requires the patient to have a significant health problem in the form of a neuromusculoskeletal condition that necessitates care. Patients pay 20% of the approved amount plus the Part B deductible. All other procedures, including tests, massage therapy, and x-rays, are not covered.

Click here for more details

Click here for Medicare participating provider

Important Notice for Medicare-Eligible Patients

Medicare Part B has very limited chiropractic coverage. It generally covers manual manipulation of the spine by a chiropractor to correct a vertebral subluxation when the treatment is considered active or corrective care for a significant neuromusculoskeletal condition. Medicare does not cover chiropractic manipulate therapy for maintenance.

What does this mean for Medicare-Eligible Patients planning to visit our clinic?

If you believe you need active or corrective treatment for an acute or chronic subluxation with an expectation of clinical improvement, you should seek evaluation from a Medicare-enrolled participating provider who offers Medicare-covered active care services. Medicare’s covered chiropractic benefit is limited to spinal manual manipulation for active treatment, and other services commonly offered in chiropractic offices are generally not covered under Part B. We encourage all Medicare-eligible patients to confirm whether the services they are seeking are covered by Medicare.

Question 10

Can I use my HSA or FSA card?

Accepted Answer

Yes! Chiropractic care is a qualified medical expense. Using your Health Savings Account (HSA) or Flexible Spending Account (FSA) at SpineAid Chiropractic is a brilliant way to use your pre-tax dollars for preventive health care.

Question 11

Can I join a membership or buy a package on my first visit instead of paying the initial visit fee or a single visit fee?

Accepted Answer

Yes, you can. You can join a membership on your first visit and we can apply one of your visits to that first visit. You can also purchase a package on our website or at the clinic and use a package visit for your first visit as well.

Question 12

Where are you located, and what’s the best way to reach you?

Accepted Answer

SpineAid Chiropractic Lacey Clinic 1401 Marvin Road NE, Suite 107, Lacey, WA 98516 You can call or text us at 360-995-9681 or email support@spineaidchiro.comSpineAid Chiropractic Tacoma Clinic 2115 S 56th St, Suite 105, Tacoma, WA 98409 You can call or text us at 253-223-8467 or email support@spineaidchiro.com

Question 13

Can I Just Get One Adjustment?

Accepted Answer

Your first visit at SpineAid includes a consultation, exam, adjustment, and relaxing HydroMassage with no obligation to continue care. While one adjustment can help you feel better right away, consistent care through our affordable membership plans can help you feel your best long term.

Question 14

Is chiropractic safe when pregnant?

Accepted Answer

Chiropractic care is safe for most pregnancies unless you have vaginal bleeding for unknown reasons, preeclampsia, or are at risk of premature labor. 
Routine chiropractic care can help manage pain in your neck, shoulder, back, hips, with other joints and establish pelvic balance. That can give your baby as much space as possible throughout pregnancy.

Question 15

Notice of Updated Privacy Practices (HIPAA Update 2026)

Accepted Answer

We have updated our Notice of Privacy Practices to reflect recent HIPAA privacy updates.

What has been updated since the last version?

Our updated notice includes revised privacy language related to federal HIPAA updates, including changes connected to 42 CFR Part 2, which addresses added protections and privacy requirements for certain substance use disorder treatment records. 
We also reviewed and updated our privacy notice language to keep our forms and website information current. 
This notice explains how your health information may be used and disclosed, and it outlines your rights regarding your health information.
We encourage all current and new patients to review our updated Notice of Privacy Practices. 
A copy is available on our website and at our clinic.

For more information:
https://www.hhs.gov/hipaa/for-professionals/privacy/guidance/privacy-practices-health-care-provider/index.html

LACEY CHIROPRACTOR

Frequently asked questions

Do I need to make an appointment?

Do you accept insurance?

How long do I usually wait to see the doctor on my first visit?

Are you open on the weekends?

How do I cancel my membership?

What are your busiest and slowest clinic hours?

Can I use my membership or package visits at both the Lacey and Tacoma locations?

Do You Treat Auto Accidents or Workers’ Comp Patients?

Medicare and Chiropractic Services

Can I use my HSA or FSA card?

Can I join a membership or buy a package on my first visit instead of paying the initial visit fee or a single visit fee?

Where are you located, and what’s the best way to reach you?

Can I Just Get One Adjustment?

Is chiropractic safe when pregnant?

Notice of Updated Privacy Practices (HIPAA Update 2026)